Privacy Policy

Privacy Policy for Coeus Advisors Private Limited (“Coeus Advisors”):

This privacy notice explains how Coeus Advisors collects and uses personal data, and describes the rights you have with respect to your personal data. In this notice, "Coeus Advisors", "our", "we" or "us" refers to the organization of Coeus Advisors Private Limited.

Your rights

You have the right to request a copy of any personal data we hold about you, to have any inaccurate personal data corrected, and to object to or restrict our use of your personal data. To make any of these requests, please send an email to info@coeusadvisors.com.

We may ask you to provide proof of identity before fulfilling your request to ensure security and prevent unauthorized disclosure. We will respond to your request as soon as possible, and no later than one month after receiving it. If the request is complex or numerous, we may take an additional two months to respond. In such cases, we will inform you of the extension within one month of receiving the request and explain the reason for it. We will provide a copy of the requested information free of charge but may charge a reasonable fee for additional copies.

If we believe a request for personal data is excessive or unfounded, we may charge a fee or refuse to respond. You have the right to ask us not to use your data for marketing, prevent any processing that causes harm or distress, correct or complete incomplete or inaccurate data, restrict or object to processing, erase data under certain circumstances, receive data in a structured format, be informed about automated decisions, and lodge a complaint.

When exercising these rights, we may ask you to provide additional information to verify your identity.

If you wish to lodge a complaint or exercise any of the rights set out above, you can contact us at info@coeusadvisors.com

Purpose

Coeus Advisors Private Limited ("Coeus Advisors") is dedicated to safeguarding your privacy and providing you with information about how we collect and use your personal data. This notice outlines your rights and options, and is intended to give you peace of mind about the security of your personal information.

Please take the time to read this notice carefully. By accessing our website or utilizing any of our services, you are consenting to our use of your personal data as outlined in this notice.

Information we collect about you

When do we collect information?

We may gather personal information about you in several situations:

What information will we collect and why?

Depending on the service provided, we may collect the following information:

Are you required to provide us with personal data?

Generally, you will voluntarily give us your personal data and there will be no negative consequences for you if you choose not to consent or provide personal data. However, in certain cases, Coeus Advisors may not be able to take action or advise you without certain personal information, such as personal data required to send you newsletters or to comply with regulations like the Money Laundering, Terrorist Financing, and Transfer of Funds Regulations 2017 and other relevant laws, as well as for crime prevention and fraud prevention before entering into any agreements for services.

How will we use your information?

We use the information you provide for the following purposes: processing your application to use our services and providing requested services, conducting checks such as identification verification with fraud prevention agencies to comply with anti-money laundering obligations and crime prevention, fulfilling obligations and providing requested information, products and services, protecting your information and preventing unauthorized access, addressing queries, complaints, or problems, generating statistics on website and application usage, complying with legal requirements, and improving our services to you.

Note: We do not use personally identifiable information for these purposes.

We may also use this information to inform you of similar services we offer or to send newsletters or emails about Coeus Advisors. We will only do so if we have obtained your consent or if we have determined that there is a valid reason for sending the communication. We will consider your rights and only send communications when it is reasonable for you to receive them. You can opt out of receiving this information when we collect your details or at any time by contacting us at info@coeusadvisors.com

How will we protect your information?

We may disclose your information to:

Note: We will only disclose your information to the above parties if it is necessary to provide and maintain the services, comply with legal and regulatory requirements, prevent fraud and illegal activities, or in the event of a business or assets sale. We will not share your information with other parties for their own use.

Who is responsible for the personal data about other people shared with us?

If you provide us with personal information about someone else, you must ensure that you have the legal right to do so and that the individual is aware of how we collect, use, and disclose their personal information as described in this Privacy Notice. This includes informing them of our identity, contact information, the purposes for collecting their personal information, how we disclose it, their right to access it and make complaints, and any consequences of not providing the information.

Disclaimer as to Loss

Although, suitable steps are taken to maintain the security of your information, under no circumstances shall Coeus Advisors be liable to you or any other third parties for any loss or damage (including, without limitation, damage for loss of business or loss of profits) arising directly or indirectly from your use of or inability to use, this site or any of the material contained in it.

Data retention

We will only keep your personal data for as long as necessary to fulfill the purpose(s) it was collected for and as required or permitted by law and where we continue to have a lawful basis for doing so. We retain copies of customer contracts and information used for identification verification checks, financial crime, and anti-money laundering checks for up to 10 years after the termination or expiry of our contract with you. We also keep records of electronic communications, minutes of face-to-face meetings, suitability and appropriateness assessments, periodic statements, orders and transactions in financial instruments, and information about your identity for up to 10 years. Additionally, we may transfer the information overseas. If the retention of data is necessary and is required for contractual, legal or regulatory purposes or for our legitimate business interests and marketing purposes, we may need to retain your data for longer, for example if we are defending ourselves in a legal dispute or as required by law or where evidence exists that a future complaint may occur. If the information is no longer necessary, or where we no longer have the lawful basis for processing we may delete or fully anonymise the data.